Terms and Conditions (the boring stuff)
The boring stuff
COVID Refund Guarantee:Special cancellation conditions apply to tours. Your tour is protected by our ‘COVID Refund Guarantee’. If you are unable to attend your tour due having Covid or to imposed government restrictions that prevent you from freely (without a quarantine period) entering the region in which the tour is conducted, or by entering the region of the tour you would be unable to freely (without a quarantine period) travel home, we will refund you the cost of the tour.
Cancellation Policy:Giving you an enjoyable experience touring you around Tasmania is our first priority, however in rare and unfortunate circumstances there might be a possibility of cancellation after confirmation should there not be enough passengers on a particular tour. In the event of this occurring, we will give you a full refund or work with you to arrange an alternative tour. Booking Confirmation:For tour bookings we require a 20% deposit that is non-refundable for cancellation reasons other than those outlined under our COVID Refund Guarantee outlined above. We require full payment 7 days prior to your tour. Unfortunately, we are unable to guarantee refunds for tours cancelled by you (for reasons other than those outlined under our COVID Refund Guarantee outlined above) within 7 days of your departure date. If your plans change, please contact us! We would love to work with you to see if we can accommodate your needs.
Change of Date Policy:Where possible Daytripperz will try to honour change of date requests that are made with at least 7 days’ notice. This is not possible for all tours and is always subject to availability. Change of date requests that are made with less than 7 days’ notice will not usually be accepted. Change of date requests may be subject to an adjustment fee which falls in line with the cancellation fee structure.
Child Policy:Children are permitted on most tours, however due to the nature and length of tours, it may not always be recommended. Please check with our reservations team for recommendations before booking. Child rates are available on most tours so please contact us for these. Due to limited luggage restrictions on buses, pushers and prams are not permitted on some tours. Please ensure you check with our reservations staff before you bring them along to the tour. Passengers who show up with these items on tours which do not allow them may be refused boarding without refund. Infants (under 2 years of age) are permitted on some of our tours however child restraints may not always be available. Please ensure you discuss your infant requirements with our reservations team before booking.
Luggage Policy:Luggage for day tours: There are no luggage storage facilities on most day tours, please do not bring your luggage with you. Pick up and Drop off Services:Daytripperz may offer complimentary pickup and drop off services for certain tours. Each tour will have its own list of pickup / drop off locations. Please note it is your responsibility to be waiting out the front of your selected pickup location (accommodation provider) at least 5 minutes before departure. Failure to wait out the front of your selected location may result in the tour guide being unable to locate you, causing failure to load. Daytripperz cannot be held responsible for passengers who fail to load.
Meals:Tours do not include meals or drinks unless otherwise stipulated, however stops will be made during the day where refreshments can be purchased on the day.
Tour Guide’s ResponsibilityAll our tours are run by a trip leader and it is imperative that passengers listen to their guide’s instructions in order to stay safe. In regards to matters concerning passenger’s well-being and staying safe on tour, your guide will make all the decisions, and have the final say. If you fail to respect the decision of your guide and/or fail to follow their instructions, disrupt the group or affect the mobility of the group, your guide can remove you from the tour effective immediately, with no right of a refund.
Acceptance of RiskSome of our tours are adventurous and by booking our tours you acknowledge that there is a degree of personal risk. You understand and accept you may be visiting remote areas, walking on rough terrain, and experiencing activities that require physical exertion that you might not be used to. It is your own responsibility to make sure you understand the type of tour you are joining, the conditions you’ll be traveling in and the nature of your itinerary.
Limitations of Liability:Although every effort is made, Daytripperz shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passengers have travel insurance coverage. Daytripperz retains the right to alter routes, itineraries, fares, inclusions, days of operation or even cancel tours if unforeseen circumstances occur.
Other accredited tour operators are likely to be used on some tours. Daytripperz is not responsible for the acts or errors of the companies, agents and individuals who work with us, and we do not accept liability for any failure or wrongdoing relating to companies, agents or individuals that we are associated with or work with as a result of operating our tours.
As much as it is possible under law, you will not hold Daytripperz or any of our employees, agents and/or representatives liable for any loss, death, injury or damage, which you might experience (directly or indirectly) in connection with or as a result of coming on our tour.
As much as permitted by law, you agree to release Daytripperz and any of our employees, agents or representatives from any breach of these Terms & Conditions; and you agree to waive any claims you make against us which, in some way, are related to your (or your dependants’) involvement on our tours.You also agree that you will not hold Daytripperz or any of our employees, agents and/or representatives liable under any condition or warranty implied by law into these Terms & Conditions (Implied Warranty).When an Implied Warranty cannot be excluded under law, our liability in regards to the Implied Warranty is limited to, under our discretion, offer of a refund of the total monies you paid to us in relation to your booking.Any claim of loss made by you against Daytripperz or any of our employees, agents and/or representatives, which is indirect or consequential loss, for example, loss of profits or income will be excluded.
SeverabilityIf at any time a term or condition written under these Terms & Conditions is unenforceable or void by operation of law or if it’s against public policy, or for any other reason, then that term or condition shall be taken out of our contract or amended accordingly. It will be amended to a degree that will allow all remaining Terms & Conditions to remain obligatory.
Cancellation Policy:Giving you an enjoyable experience touring you around Tasmania is our first priority, however in rare and unfortunate circumstances there might be a possibility of cancellation after confirmation should there not be enough passengers on a particular tour. In the event of this occurring, we will give you a full refund or work with you to arrange an alternative tour. Booking Confirmation:For tour bookings we require a 20% deposit that is non-refundable for cancellation reasons other than those outlined under our COVID Refund Guarantee outlined above. We require full payment 7 days prior to your tour. Unfortunately, we are unable to guarantee refunds for tours cancelled by you (for reasons other than those outlined under our COVID Refund Guarantee outlined above) within 7 days of your departure date. If your plans change, please contact us! We would love to work with you to see if we can accommodate your needs.
Change of Date Policy:Where possible Daytripperz will try to honour change of date requests that are made with at least 7 days’ notice. This is not possible for all tours and is always subject to availability. Change of date requests that are made with less than 7 days’ notice will not usually be accepted. Change of date requests may be subject to an adjustment fee which falls in line with the cancellation fee structure.
Child Policy:Children are permitted on most tours, however due to the nature and length of tours, it may not always be recommended. Please check with our reservations team for recommendations before booking. Child rates are available on most tours so please contact us for these. Due to limited luggage restrictions on buses, pushers and prams are not permitted on some tours. Please ensure you check with our reservations staff before you bring them along to the tour. Passengers who show up with these items on tours which do not allow them may be refused boarding without refund. Infants (under 2 years of age) are permitted on some of our tours however child restraints may not always be available. Please ensure you discuss your infant requirements with our reservations team before booking.
Luggage Policy:Luggage for day tours: There are no luggage storage facilities on most day tours, please do not bring your luggage with you. Pick up and Drop off Services:Daytripperz may offer complimentary pickup and drop off services for certain tours. Each tour will have its own list of pickup / drop off locations. Please note it is your responsibility to be waiting out the front of your selected pickup location (accommodation provider) at least 5 minutes before departure. Failure to wait out the front of your selected location may result in the tour guide being unable to locate you, causing failure to load. Daytripperz cannot be held responsible for passengers who fail to load.
Meals:Tours do not include meals or drinks unless otherwise stipulated, however stops will be made during the day where refreshments can be purchased on the day.
Tour Guide’s ResponsibilityAll our tours are run by a trip leader and it is imperative that passengers listen to their guide’s instructions in order to stay safe. In regards to matters concerning passenger’s well-being and staying safe on tour, your guide will make all the decisions, and have the final say. If you fail to respect the decision of your guide and/or fail to follow their instructions, disrupt the group or affect the mobility of the group, your guide can remove you from the tour effective immediately, with no right of a refund.
Acceptance of RiskSome of our tours are adventurous and by booking our tours you acknowledge that there is a degree of personal risk. You understand and accept you may be visiting remote areas, walking on rough terrain, and experiencing activities that require physical exertion that you might not be used to. It is your own responsibility to make sure you understand the type of tour you are joining, the conditions you’ll be traveling in and the nature of your itinerary.
Limitations of Liability:Although every effort is made, Daytripperz shall not be liable for any illness, injury, damages, loss, delay or failure to join the tour that may occur due to factors beyond our control. We highly recommend all passengers have travel insurance coverage. Daytripperz retains the right to alter routes, itineraries, fares, inclusions, days of operation or even cancel tours if unforeseen circumstances occur.
Other accredited tour operators are likely to be used on some tours. Daytripperz is not responsible for the acts or errors of the companies, agents and individuals who work with us, and we do not accept liability for any failure or wrongdoing relating to companies, agents or individuals that we are associated with or work with as a result of operating our tours.
As much as it is possible under law, you will not hold Daytripperz or any of our employees, agents and/or representatives liable for any loss, death, injury or damage, which you might experience (directly or indirectly) in connection with or as a result of coming on our tour.
As much as permitted by law, you agree to release Daytripperz and any of our employees, agents or representatives from any breach of these Terms & Conditions; and you agree to waive any claims you make against us which, in some way, are related to your (or your dependants’) involvement on our tours.You also agree that you will not hold Daytripperz or any of our employees, agents and/or representatives liable under any condition or warranty implied by law into these Terms & Conditions (Implied Warranty).When an Implied Warranty cannot be excluded under law, our liability in regards to the Implied Warranty is limited to, under our discretion, offer of a refund of the total monies you paid to us in relation to your booking.Any claim of loss made by you against Daytripperz or any of our employees, agents and/or representatives, which is indirect or consequential loss, for example, loss of profits or income will be excluded.
SeverabilityIf at any time a term or condition written under these Terms & Conditions is unenforceable or void by operation of law or if it’s against public policy, or for any other reason, then that term or condition shall be taken out of our contract or amended accordingly. It will be amended to a degree that will allow all remaining Terms & Conditions to remain obligatory.